Stop losing patients to missed calls.
Dental and medical practices miss up to 30% of inbound calls — most of those patients book elsewhere within the hour. The Advanced Auto Assistant answers every call, books appointments, and captures every inquiry 24/7, so your practice never loses a patient to an unanswered phone again.
Hours
Jessica available 24/7 · Team available Mon–Fri 8AM–5PM.
Contact
281-836-0127
info@medconsultsystems.com
Did you know ?
Most Businesses Lose Opportunities Before They Even Realize It.
Missed calls and slow responses cost businesses thousands in lost revenue every month.
- The average practice takes 3+ hours to respond to a missed call. By then, most patients have already booked elsewhere.
- 67% of customers choose the business who answers first.
- 80% of callers won’t leave a voicemail.
If your average new patient is worth $500–$1,500 and the assistant recovers just 3 missed calls per month, that's $1,500–$4,500 in additional monthly revenue — from one change that costs less than $300.
Our services
Meet the Advanced Auto Assistant
Your AI-powered front desk that works around the clock.
- Answers every patient call, 24/7
- Books appointments directly into your calendar
- Sends confirmations and reminders that reduce no-shows
- Answers common patient questions — hours, services, insurance
- Transfers calls to your staff when a human is needed
- Responds to texts and website chat
- Captures every new patient inquiry with name, number, and reason
- Logs every conversation automatically
Your assistant never sleeps, never misses a call, and makes sure every patient gets a response.
Starter Plan — $197/month
"Never miss another patient call."
- 24/7 call answering — Your AI receptionist picks up every call, day or night, weekends and holidays included
- Missed-call text back — If a call is ever missed or dropped, the caller instantly receives a text so they never slip away to another practice
- Website chat assistant — Answers patient questions and captures inquiries directly on your website
- Two-way text replies — Responds to incoming text messages with accurate answers about your practice
- New patient info capture — Collects every caller's name, phone number, email, and reason for calling
- Contact & call log dashboard — Every conversation automatically saved and organized in one place
- Monthly call & lead report — A clear summary of calls answered, leads captured, and missed calls recovered
Best for: Solo or small practices that want every patient call answered without adding staff.
Professional Plan — $297/month (Most Popular)
"Turn every call into a booked appointment."
Everything in Starter, plus:
- Live calendar booking — Patients book appointments directly into your calendar during the call, even after hours
- Appointment confirmations & reminders — Automatic texts before every visit to reduce no-shows
- Call transfer to your staff — When a call needs a human, it transfers smoothly to the right team member
- New patient screening questions — The assistant asks the right questions to identify serious inquiries before handing off
- Full conversation handling for text & web chat — Complete conversations that guide patients toward booking, not just one-line replies
- Call recordings & transcripts — Review any conversation word-for-word, anytime
Best for: Appointment-based practices that want the assistant actively booking patients and reducing no-shows — not just answering.
Elite Plan — $597/month
"Your complete AI front desk and follow-up system."
Everything in Professional, plus:
- Text-to-pay deposits & payment links — Collect consultation deposits, booking fees, or balances by secure text link (processed through Stripe)
- Custom conversation flows per service — Different call paths for new patients, existing patients, referrals, and urgent calls
- Full practice training — The assistant learns your complete practice: services, providers, accepted insurance, policies, and pricing
- Automatic follow-up for unbooked patients — Patients who inquired but didn't book get a friendly follow-up text sequence to recover the appointment
- Instagram & Facebook message replies — Captures and responds to patient inquiries on social media
- Performance dashboard — Track calls, bookings, and conversion in real time
- Priority support + monthly tune-ups — Faster response times and ongoing optimization of your assistant
- Automated document sending — new patient forms, intake paperwork, and agreements sent by text or email automatically after the call
Best for: High-volume or multi-location practices that want a complete AI communication system — from first call to collected deposit.
Want Even Better Results?
The Advanced Auto Assistant handles your calls. Our Revenue Optimization team helps you convert them.
Pair your AI assistant with a HIPAA-trained team focused entirely on lead qualification, booking conversion, and KPI reporting. Built for practices that want to stop leaving revenue on the table.
Designed for the way dental and medical practices actually operate:
- Books appointments directly into your calendar around the clock Patients don't only need care between 9 and 5. Whether it's a patient calling about a dental emergency on a Friday evening or a new patient trying to schedule a physical on Sunday morning, your assistant books them before they have a chance to call the next practice on their list.
- Answers your most repeated insurance questions automatically"Do you accept my insurance?" is the single most common call dental and medical front desks receive. Configure your accepted carriers once and your assistant handles it from then on — for every caller, every time. For specific benefits or coverage details, the call transfers cleanly to your billing team.
- Handles new patient inquiries without pulling your team off the floor"Are you accepting new patients?" "Do you see pediatric patients?" "Does the doctor treat my condition?" "What do I need to bring to my first visit?" Dental and medical front desks field these same questions dozens of times a week. Your assistant answers every one — consistently and accurately — without interrupting staff mid-appointment.
- Routes urgent calls to the right person immediately The assistant recognizes urgency regardless of practice type — "I'm having a dental emergency," "I need to speak with a nurse," "I've had chest tightness since this morning." It routes to your designated emergency protocol or on-call contact instantly. Every patient gets direction. No call goes unaddressed.
- Captures every after-hours inquiry before it becomes a lost patient Roughly 30% of inbound calls to dental and medical practices happen outside business hours — and most of those callers don't leave a voicemail. They call the next practice. Your assistant answers, books, and logs every after-hours call so your team arrives in the morning with a complete picture of who reached out overnight.
- Reduces no-shows through automated reminders and confirmations Missed appointments cost dental and medical practices thousands in lost revenue every month. Your assistant sends confirmation texts and automated reminders before every scheduled visit — no manual callback list, no staff time spent chasing patients down.
- Handles referral intake, follow-up calls, and prescription routing"My doctor referred me — what's the process?" "I have a question about my care from last week." "I need a refill on my medication." Your assistant captures the details and routes each call to the right team member immediately so nothing falls through the cracks between providers, departments, or locations.
- Transfers to a human the moment a call needs one For complex clinical questions, billing disputes, or patients who simply prefer speaking to a person — the transfer is immediate and professional. Your staff steps in where they matter most, without fielding every call from the start.
- One assistant. Every location. A fraction of the cost. A full-time front desk employee costs $3,800–$5,300 per month when you factor in salary, payroll taxes, benefits, and paid time off — and can only handle one call at a time, at one location, during business hours. The Advanced Auto Assistant handles unlimited simultaneous calls across every location, 24 hours a day, 7 days a week, starting at $197 per month. It doesn't reduce the quality of your front desk. It removes the ceiling on what your front desk can handle — while recovering revenue your practice didn't know it was losing.
